Sculpture in the Vineyards Inc (“SV Inc”, “We” or “we”) respects your right to privacy and we recognise the trust you place in us through your dealings with us. We are committed to protecting your privacy.
As a matter of good practice SV Inc protects your personal information in accordance with the Privacy Act 1988 (Cth), Australian Privacy Principles and Australian general law. The personal information you provide us remains confidential and is only used for the purposes outlined below.
This policy outlines:
- What is personal information?
- How we collect and hold personal information.
- How we use and disclose personal information.
- Disclosure of your personal information to overseas recipients.
- How we secure and store your personal information.
- Opting out of direct marketing communications.
- How you can access, update or correct your personal information.
- Notification of a data breach.
- How you can make a complaint and how we will deal with it.
- How to contact us.
WHAT IS PERSONAL INFORMATION?
Personal information means information or an opinion about an identified person or a person who is reasonably identifiable. Examples of personal information include your name, address, email address and other contact details.
HOW WE COLLECT AND HOLD PERSONAL INFORMATION
We collect personal information about individuals including members, donors and other supporters, volunteers, contractors, artist entrants and visitors to Sculpture in the Vineyards, Wollombi Valley Sculpture Festival. This can be from membership forms, donation forms, sculpture entry forms and our festivals and other events, through the website or by you giving information to SV Inc members and volunteers.
Where possible, your personal information is collected directly from you with your consent. You can decline or choose what information to provide to us (including being anonymous or using a pseudonym). However, without your personal information we may not be able to meet your expectations. For example, you may not be able to obtain a tax deduction for your donation if you do not provide us with your personal information.
We may also receive your personal information from third parties. When we receive personal information about you from a third party, we will endeavour to ensure your consent was provided or it is reasonable to expect that you knew this information would be given to us and understood why it was provided.
If you provide personal information to us about someone else, you must ensure you are entitled to disclose that information to us without the need for us to take any additional steps in respect to how we use and disclose that information. You must also ensure the individual concerned has given their consent.
HOW WE USE AND DISCLOSE PERSONAL INFORMATION
We will use your personal information in connection with our activities and will always treat your personal information as confidential. This may be to communicate with our members and volunteers, process sculpture entries to our festivals, to send receipts, newsletters or updates about our festivals and events, to conduct marketing or to invite you to SV Inc functions. We may also send you requests for donations.
From time to time we may disclose your personal information (where relevant) to:
- Members, volunteers, agents, contractors and third-party providers whom we retain in connection with festival and supporter activities.
- Contractors whom we retain to provide services in connection with SV Inc’s database or practices.
- Organisers or hosts of SV Inc functions that you choose to attend.
- Other entities as required by law.
In each instance your personal information will be provided to the third party for a limited and defined purpose. We also take reasonable steps to ensure that these third parties observe or are bound by confidentiality obligations when handling your personal information.
SV Inc will not rent, sell or share your personal information with other sculpture festivals or events.
DISCLOSURE OF YOUR PERSONAL INFORMATION TO OVERSEAS RECIPIENTS
We may disclose your personal information to entities located outside of Australia such as database, artist entry form programme, email management software and practices, web hosting, IT systems administration and payment processors providers.
We may engage a cloud service provider located overseas for the limited purpose of storing information securely and providing SV Inc with access to it. We note that a provider may store data in several countries. These providers are obliged to safeguard the information they hold on our behalf.
While reasonable steps are taken to protect your personal information, we cannot guarantee overseas recipients will comply with the Australian Privacy Principles.
HOW WE SECURE AND STORE YOUR PERSONAL INFORMATION
The security of your personal information is important to us and we make all reasonable efforts to ensure that your information is stored securely – both in electronic and hard copy forms. We take special care with your payment details and comply with the Payment Card Industry Data Security Standard, which covers the security of payment card information.
Most of your personal information is securely and safely stored in our electronic database. Hard copies of your information, such as membership forms, are kept securely.
Where we use external contractors, such as a social media contractor or an email management software company, to send you correspondence, we require the contractor to agree that any personal information disclosed to it remains confidential.
We commit to destroy our records of your personal information if we no longer need to keep these. An exception to this may be the retention of the information for data analysis or financial record-keeping requirements. However, if this occurs, the personal information will be de-identified and retained in a form which does not allow you to be identified from that information.
SV may also engage you through social media platforms such as Facebook, Instagram or Twitter. You can control what content you receive using the settings of each platform.
OPTING OUT OF DIRECT MARKETING COMMUNICATIONS
Where we use your personal information to send you marketing communications by post, email or phone, we will provide you with an opportunity to opt out of receiving such communications. By electing not to opt-out, we will assume we have your consent to receive similar information and communications in the future. We will always ensure that our opt-out notices are clear, conspicuous and easy to take up.
We are committed to tailoring our communications to suit your individual preferences. If you do not wish to receive marketing communications from us, please contact us. Our full contact details are provided in the ‘How to Contact Us’ section below.
HOW YOU CAN ACCESS, UPDATE OR CORRECT YOUR PERSONAL INFORMATION
SV Inc takes all reasonable steps to ensure that the personal information we hold is accurate, complete and up-to-date. We encourage you to contact us if there are errors in the personal information we hold about you and keep us informed of changes to information such as your name or email address.
If you would like access to the personal information we have collected or hold about you, or want us to correct or update that information, please contact us as detailed below.
To protect your privacy and personal information, you are required to confirm your identity when you contact us by confirming some of the details we have on record for you, such as your current address, phone numbers or email address.
NOTIFICATION OF A DATA BREACH
SV Inc is committed to protecting the information it holds. If we suspect that a data breach may have occurred, we will immediately undertake an assessment to determine what occurred.
If there are reasonable grounds to believe that a data breach has occurred which is likely to result in critical harm to any individual to whom the information relates, SV Inc will notify the affected individuals and the Office of the Australian Information Commissioner as soon as practicable. The notification will include a description of the data breach, the kinds of information concerned and recommendations about the steps that individuals should take in response to the data breach.
HOW YOU CAN MAKE A COMPLAINT AND HOW WE WILL DEAL WITH IT
SV Inc will strive to satisfy any questions that you have or resolve minor complaints within five days. For more serious or complex complaints, where it is anticipated the investigation and resolution will take longer, the complainant will be advised of the process and the expected timeframe for resolution.
HOW TO CONTACT US
By mail to Sculpture in the Vineyards Incorporated, Stonehurst Winery, 1840 Wollombi Road, Cedar Creek, NSW 2325.
By email at email@example.com
We may make changes to this policy from time to time without notice.
Any changes will be reflected on this page. This policy was last updated in October 2021.